I graduated 2018 with an MBA (Master of Business Administration) from the SBS Ras Al Khaimah campus, I must say my experience with SBS had its moments. Overall, I am glad I did the year course though I will most likely never use the degree as an older student. However, the RAK campus does have its problems especially when it comes down to explaining the payment processes, that and with very weak lecturers once a week for 4 hours. Also, the assignments are just plagiarised from the internet, so finding answers is very easy it just becomes an exercise of rewriting the answers in another way. The exams once a month is also plagiarised from the internet, though the exams are hard, especially for me. Students felt that being allowed to take a break or go to the toilet, so you can get answers from your phone or paperwork stashed away, give a feeling of unprofessionalism.
Nice Building, but is it not a university campus building. Well facilitated for basic student needs and easy to get to.
Cost of MBA is well within normal means.
Unprofessionalism, makes you feel that you are dealing with a company rather than an educational institution.
Head office in Sharjah, situated in a mall and makes you feel like you are in Delhi, India not in a faculty. Some exams are held there with bad lighting and small desks make it hard for older students.
Most of the lecturers are from Non-English speaking countries so they are weak in their spoken English, rather than concentrating on elements for exams most go off-topic and have no clear understanding of life skills students and most students are not academics, which seems to be lost on them.
Lectures do not answer questions via email, so in effect, you have no support.
Advice to Management
Help students understand what they are signing up for from the beginning, this will stop the confusion that is currently present, and management having to drip-feed students information and clarifications over the year.
Have lecturers that understand life skills over academics, so when students have life skills question it can be answered rather than skirting over it.
I would recommend a life skills teacher for one or two hours after lectures to help students follow through what they have learned especially for the weaker students.
Some sort of support forum is needed, students have a lot of questions as lecturers do not have the time to answer emails, a closed forum can be set up so that lectures and knowledgeable students can answer questions.
If you keep the offices in Sharjah avoid people seeing it, gives a bad impression to anyone visiting.
SBS Swiss Business School (ATMS) - Al Hamra, Free Zone, Building Plot No. 6 - Ras al Khaimah