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Spain in Europe (School): MoonEnglish (Moon English) - Private School - Spain

MoonEnglish is a private school located in Cáceres, Spain.

 

Address: Calle Las Águilas, 67, 10004 Cáceres, Spain.

Website: MoonEnglish

3 customer reviews

2.2 out of 5 stars
  • 1
  • 0
  • 0
  • 0
  • 2
  • Experience
    53%
  • Professionalism
    53%
  • Work location
    53%
  • Living situation
    53%
  • Pay & benefits
    53%
  • Support & facilities
    53%
  • Health & safety
    53%
Reviewer
2 ratings
38 helpful voted.
Horrible and Unprofessional
3 months ago.
Institute Review
Don’t consider any offer that this unprofessional school may give to you. Much of what they tell you is false. I have worked and studied in the educational field for close to 10 years and this was one of the worst experiences I’ve gone through.

After a promising and what appeared to be a friendly interview, the boss of MoonEnglish (Name edited by Admin) stated she would help me find a flat in Caceres. Once I was told that there was only one flat available and suitable for the time I would be arriving in Caceres, I agreed to take that flat. This flat was shared with three other people with (Name edited by Admin) stating that it was in a great area, cheaper than anything else and that I should commit to this flat in case it would be taken up by someone else. Believing her claims, I accepted the flat and paid my deposit immediately. It was only after I had moved to Caceres that I discovered that all of (Name edited by Admin) claims were false. It was not in a nice area, it was in fact extremely noisy and the room itself was tiny. It soon became apparent that (Name edited by Admin) and her husband (Name edited by Admin) had a deal with the landlord to have a teacher move into this particular flat as they often form deals to have staff members move into properties that their friends own. After moving to Caceres, I discovered that I could get a furnished two bedroom flat for the same cost as the flat (Name edited by Admin) tricked me into getting.

Due to how miserable I became in the flat, I moved out (loosing my deposit, which I was happy to for the sake of my happiness) and moved into a flat which suited me more. It was at this time that (Name edited by Admin), who also works at the school, became very aggressive towards me. I was told I was s*u*i* and ridiculous for leaving the original flat and that I should have stayed. Hostile and warlike behaviour from (Name edited by Admin) was common and was one of the many reasons I became unhappy with my role at MoonEnglish.

(Name edited by Admin) and (Name edited by Admin) are both extremely unprofessional in the workplace. They did not have any of the materials organised for the school year (despite telling me in the interview that I would have plenty of resources to work with). I often had to go into the lessons with no preparation or materials to help me. Even though I have a degree in Primary Teaching, I found this to be very annoying and frustrating. There were times when random lessons would be given to me with no prior warning. One example is when I was told I must teach two adults for a class in five minutes. With no warning or no prior experience with teaching adults, this was extremely difficult situation that should not have been presented to me at the last moment. Even when I voiced my concern and asked for aid in preparation for the next lesson, I was told I could discuss it with (Name edited by Admin) on the next working day. When it came to this discussion, it lasted a mere five minutes. Apparently, this was sufficient enough to prepare me for the adult lessons for the remainder of the year.

Another major issue with this role is how (Name edited by Admin) would force us to sign documents that were in Spanish. He wouldn’t translate any of the documents and just give me a brief overview of document’s with little insight into what I was actually signing. I did ask if I could be provided with a translation of the documents but I told that it would be costly and unnecessary (something I have trouble believing). Because of his confrontational nature and the fact that he would disrupt my lessons, forcing me to leave the classroom unattended to sign the letters, I felt pressured into signing the documents in that moment.
The cons
There are more cons than positives with this job. We were offered 40 minutes breaks each day. This rarely happened and if it did, the breaks were split into 5-10 minutes. Although you were often pressured into helping (Name edited by Admin) with duties that fell into his job role during the breaks. Another criticism that I will add is how after one shift ended, I was pushed into helping move furniture around the entire school (there are two large buildings to the school). This took 1-2 hours and at a time when I had to plan my lessons from scratch, I found it to be time consuming and wasteful towards my role as a teacher.

Another negative aspect I experienced was that during the interviewing process I was promised job progression. Upon arriving I asked about this and they told me it was unavailable for staff that year. It’s clear to me that they lied to me in the interview in the hope of securing me as a teacher for the year.
Advice to Management
My advice to (Name edited by Admin) would be to stop fabricating details in the interviewing process and brining staff to Caceres under false pretences. You should stop tricking staff members into moving into properties that your friends own and instead provide staff members with information that will allow them to find a place they will be happy and comfortable residing in.

My advice to Jesus would be to adjust your nature when speaking with staff members. I’m unsure if you are rude and aggressive on purpose, but please try and stop as you made the workplace feel very toxic.

Overall, please work at becoming more organized and professional. Understand that staff members are not there to be your s*a*es. Treat them with respect and I believe that staff satisfaction could improve and that you won’t experience such a high staff turnover.
Institution Location
MoonEnglish, Calle los Halcones, 10, 10004 Cáceres, Spain
  • Experience
    10%
  • Professionalism
    10%
  • Work location
    10%
  • Living situation
    10%
  • Pay & benefits
    10%
  • Support & facilities
    10%
  • Health & safety
    10%
Show more
29 of 30 people found the following review helpful
Reviewer
3 ratings
3 helpful voted.
Relaxed friendly school
4 years ago.
Institute Review
I have been working at Moon English for 6 months now, and have just confirmed a second academic year with them. My experience has been thoroughly positive. Since the recruitment process the Director and her husband, who also works at the school, have been extremely professional and supportive in easing the transition, from helping with official paperwork to assisting with general settling-in tasks such as opening a bank account and finding a GP. They have both lived in Caceres a long time, so therefore know a lot of people and are happy to recommend trusted contacts for a teacher's needs. My landlady is an ex-student of the school and we were introduced by the school Director. I am very pleased with the recommendation as she has been one of the best landladies I have rented from.
The workload is very manageable, and textbooks and resources are provided by the school. There's a relaxed friendly atmosphere among the team, and we usually share ideas (and cake!) in the staff room. The students are motivated and eager to participate, and there are regular opportunities for the parents to check in and communicate with teachers, so building connections is rarely a problem.
Caceres is a small friendly city with lots of places to visit nearby. The lifestyle here is relaxed with plenty of great bars and cafes and the countryside is a short distance away, it's a traditional place where businesses close for siesta and on Sundays so it can be quiet at times. It gets a lot of Spanish tourists so the old town is lively at weekend and on public holidays. There are lots of small festivals here also, which are a lot of fun.
The only downside to living in Caceres is that getting to airports can be a trek, but I am happy to put up with it to live in such a pretty place. Travelling to school is easy, it's on a regular bus route, which is very cheap (70c per trip with a 'bonobus' card), or it's possible to walk, weather permitting, in about 30 minutes from the centre. Everywhere else is easily accessed on foot and Caceres is a pleasant place to walk around, albeit slightly hilly so cycling may be harder work! Overall I am really pleased with my lifestyle here.
The pros
Management is supportive, professional, and experienced. I was interviewed via Skype and hired without having to come to Spain. I arrived a week prior to starting my contract when I was offered lots of support in getting paperwork started. Since then there has been continued support from management and other staff.
The cons
None relating to the school or the work, but some people may find Caceres too quiet, too far inland, or too far away from airports.
Institution Location
Calle los Halcones, 10, 10004 Cáceres, Spain.
Relationship
Teacher
  • Experience
    100%
  • Professionalism
    100%
  • Work location
    100%
  • Living situation
    100%
  • Pay & benefits
    100%
  • Support & facilities
    100%
  • Health & safety
    100%
Show more
3 of 100 people found the following review helpful
Reviewer
1 rating
110 helpful voted.
Think twice before considering this school as a student or employee and don´t leave home without a signed contract
4 years ago.
Institute Review
After being interviewed on Skype, I was hired 4 days later and made every effort to relocate as quickly as physically possible, a few days´later, 4 hours north to Cáceres. After several days in AirBnb accommodation, I was pressured into taking an apartment (a place owned by an old friend of (Name edited by Admin). I had what I thought was a successful meeting with the school owner and was given a timetable etc, everything except a contract. I then spent 4 days planning lessons for upcoming classes. I left 12 days later, very much in debt, after being told by telephone that they were no longer going to hire me. The reason given was connected with my paperwork and apparently lawyers were advising them that they would be fined 6000 euros if they hired me, despite my having being employed by top schools and academies in the south. This story was repeated over and over. I am fully resident in Spain, with British passport, NIE, Social Security, health card and am on the Padron. Megen Moon continued with that lie, until a week or so later, once I had returned south, saying she thought I knew it was other reasons. Whatever the excuse, they (her, American, and her Spanish partner) were extremely unprofessional about the process. They were shouting, making out to be angry, pointing, stabbing at papers and generally being abusive. Despite my obvious distress, this continued by phone and in person, until I received the call telling me they were no longer going to hire me.
The pros
That I wasn´t hired by these people.
The cons
At interview, I was told that everywhere was in walking distance and that within 20 minutes I could be anywhere I needed to be. This is not the case, as the city is spread out and the school is some distance (40 minutes´walk from the centre) and the business I was to work at was not central, but an early bus ride away for an 8 am start.
Advice to Management
I now have an excellent job with a top school, a truly professional academy that has been established many, many years, that pays well and treats its staff with respect. The top director observed my fourth class and is extremely happy with me.
Institution Location
Calle Las Águilas, 67, 10004 Cáceres, Spain.
Relationship
Employee (almost) October 2016
  • Experience
    50%
  • Professionalism
    50%
  • Work location
    50%
  • Living situation
    50%
  • Pay & benefits
    50%
  • Support & facilities
    50%
  • Health & safety
    50%
Show more
110 of 116 people found the following review helpful

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